Refund Policy
Version 2026.3
How to request a refund
If you need to request a refund, or to make a change that may result in a refund, please contact the South East Region Sunday School (sermtys@gmail.com). Please include the registration reference, the attendee or attendees concerned, and the reason.
Requests are reviewed
Refund requests are reviewed by the event organizers and are subject to this Refund Policy. Making a request does not mean that a refund will be approved. Refunds are never made automatically, including through the Registrant Portal.
Removing an attendee
Removing an attendee from a registration does not automatically create a refund. If the registration was already paid, the Registrant Portal shows the original amount paid, the current active registration value and the possible refund or adjustment; to ask for it, please contact the South East Region Sunday School.
Deadlines
Refund deadlines will be posted on this page once they are approved by the event committee.
Cash payments
An approved refund of a cash payment is returned by the event organizers, as arranged with the Registration Contact.
Check payments
An approved refund of a check payment is made by the event organizers, as arranged with the Registration Contact.
Online payments
An approved refund of an online payment is made through Stripe to the card that paid, following the payment processor’s and card network’s requirements; how long it takes to appear depends on the card issuer. Payment processing costs are the organizers’ cost: they are never deducted from a refund.
Not attending
Not attending (a no-show) does not by itself create a refund. The Registration Contact may request one; it is reviewed like any other request.
If the event is cancelled
If the event is cancelled by the organizers, they will contact each Registration Contact about refunds or other arrangements.
Contact
South East Region Sunday School — sermtys@gmail.com. See also the Terms & Conditions.